Your information belongs to you.

Information we collect

When you contact us, join our mailing list or make a purchase, we may receive your name, email address, message, order details and basic transaction information. Payment-card details are handled by our payment provider and are not stored by The Forms Market.

How we use information

We use information to answer enquiries, deliver purchases, provide customer support, prevent misuse, maintain business records and send marketing messages only when you have chosen to receive them.

Consent and your choices

We collect only information reasonably needed for the stated purpose. Newsletter subscriptions use double opt-in: after signing up, you must confirm through an email before receiving marketing messages. You may unsubscribe from optional marketing at any time. Transactional messages about an order may still be necessary to provide your purchase.

Service providers

We use Brevo to manage newsletter subscriptions and marketing email. We may also use trusted providers for website hosting, payment processing, email delivery and analytics. Providers receive only the information needed to perform their services and may process information outside Canada, where it can be subject to local laws.

Cookies and analytics

We may use essential cookies for site operation and limited analytics to understand website performance. If optional advertising or analytics tools are introduced, this policy and the site’s consent choices will be updated.

Retention and safeguards

We keep personal information only as long as reasonably needed for its purpose and applicable legal or accounting obligations. We use reasonable administrative and technical safeguards, although no internet service can guarantee absolute security.

Access and correction

You may ask what personal information we hold about you, request a correction or raise a privacy concern by emailing hello@theforms.ca. We may need to verify your identity before responding.

Contact us

Email hello@theforms.ca or write to:

Changes

We may update this policy as the store and its service providers develop. The latest version and effective date will always appear on this page.

This policy is a plain-language operational starting point and should be reviewed as services and legal requirements change.